A customer user, with manager role, cancels and remove all the data regarding the subscription.
The subscription will require two steps:
- the request of cancelation
- a mail will be sent 24 hours after to require confirmation
- the zip will be ciphered with a pass-phrase autogenerated and sent via out-of-band via push to integrates mobile app
- The zip contains all the evidence, the last version of the reports, and a toml file with all the data.
- confirmation of cancelation (a use case in integrates arriving only from the link).
- if the answer is yes, all the customer info will be removed with no possibility of recovery.
- if the answer is no, or no answer arrives in 24 hours, then a new step 1 is required
Only when the customer cancels the subscription, the service invoicing will be stoped.