About unavailability of forces on 2020-07-05

What happened?

  • We are currently renewing the forces service which implies an infrastructure change
  • We were debugging some subscriptions that do not have the forces service, but infrastructure was still being deployed to them.
  • We accidentally deleted the infrastructure of some subscriptions that had active service
  • Containers were not updating due to dependencies that no longer existed

What is the impact

  • Clients cannot use the forces service because the users were eliminated along with their credentials, which does not allow the containers to run (they were also eliminated)

What are we doing

  • We have already deployed our infrastructure with users
  • We are generating the new credentials
  • We have already generated and corrected the dependencies error and the containers are being deployed correctly