About Integrates login error on 2020-08-20

What happened

  • We were looking to improve Integrates’ session management to allow concurrency between our mobile app and web. After this change was introduced, new sessions were not handled properly due to a missing attribute.

What we’ve done

  • After identifying the problem with our error tracking tools and some reports from our users, we’ve committed the fix

What’s the impact

  • About 70 unsuccessful login attempts from 9:00 A.M. to 9:30 A.M. (30 minutes in total).

What we are doing to help

  • We created an issue to review and work towards removing production-only behaviors to avoid this kind of problems
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